Privacy Policy & Technical Support

Developer: Glent Dorun

Effective date: November 11, 2026

Welcome to Shadow Bonds. This document explains how information is handled when you use the game and how to contact us for technical support.

1. Information Stored on Your Device

Shadow Bonds stores game progress and settings locally on your device. This may include your coin balance, unlocked stages, hero and relic upgrades, game statistics, and sound settings.

Local game data may be lost if you delete the app, clear its data, or change devices. It may not automatically transfer to another device.

2. In-App Purchases

Shadow Bonds offers optional in-app purchases through Apple’s App Store. Apple processes payments; the developer does not receive or store your full payment card details.

Apple may collect and process information related to purchases under its own privacy policy. For details, visit Apple’s Privacy Policy.

3. Technical Support Information

If you contact us for help, we may receive the information you choose to provide, such as your email address, device model, operating system version, screenshots, and a description of the issue.

We use this information to respond to your request, investigate problems, and improve the game. Please do not include passwords, full payment card details, or other sensitive information in your support request.

4. Sharing Information

We do not sell the personal information you provide when contacting us. We may share information when necessary to respond to your request, comply with the law, or protect our rights. Apple handles App Store transactions under its own terms and privacy policy.

5. Data Retention and Your Rights

We retain support correspondence for as long as reasonably necessary to address your request and meet applicable legal obligations.

Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information you have provided to us. To make a request, contact us using the details below. We may need to verify your identity before responding.

You may also remove locally stored game data by deleting the app or clearing its data through your device settings, where available.

6. Children’s Privacy